LAST UPDATED: April 10, 2026
privacy policy
This Privacy Policy describes how Pool Stop ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website and interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you interact with Pool Stop, we may collect the following types of information:
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Information You Provide: Contact details (name, email, phone number, etc.)
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Information provided via forms or chats
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SMS and call communications (calls may be recorded)
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Information We Collect Automatically: IP address, browser type, device info
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Pages viewed, time spent on pages, links clicked
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Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and store certain information.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and provide services
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Send SMS updates or appointment reminders
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Improve our website and user experience
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Analyze marketing effectiveness
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Record calls for quality and training purposes
3. Third-Party Tools and Services
We use the following tools to help us understand user behavior, manage marketing campaigns, and enhance customer communication:
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Google Analytics: Used to analyze website traffic and user behavior.
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WhatConverts: Tracks marketing attribution, including form submissions and phone calls.
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Birdeye: Manages customer reviews, communication, and engagement.
These services may collect data directly from your device through cookies or similar tracking technology. Please refer to each service's individual privacy policy for more details.
4. SMS Communication
Pool Stop may send SMS messages to communicate with you about services, appointments, or follow-ups. Message and data rates may apply. You may opt out of SMS at any time by replying "STOP."
5. Call Recording
We may record phone calls for quality assurance, training, or documentation purposes. By calling Pool Stop, you consent to being recorded.
6. Sharing of Information
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website and delivering services. These partners are obligated to keep your information confidential.
7. Data Security
We take appropriate measures to protect your information. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You may request to access, correct, or delete your personal data by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Pool Stop
FREQUENTLY ASKED QUESTIONS
Contact Us
Store Hours
Summer Hours (March - September)
Monday - Saturday: 9am - 6pm
Sunday: 12pm - 4pm
Store Location
838 Steger Towne Drive
Rockwall, Texas 75032
Usually, most swimming pool builds can be finished within 8-12 weeks from excavation day, but inclement weather like rain, snow, and other dangerous conditions can increase the pool building period. The complexity of a pool design with additions like fire pits, water features, and spas, can also affect the amount of time required to construct a swimming pool.
Prices vary from roughly $60,000 to infinity. Much like a home, it varies based on size, options, complexity, etc.
There are only a few specific days we will need you onsite.
Most swimming pool shapes are customizable to almost any backyard. When it comes to choosing your custom swimming pool installation and design, we can help provide guidance to what pool style is right for you.